EasyVista : Enhanced IT Asset Management, Service Management & CMDB for Centennial Discovery
Accurate inventory of all hardware and software deployed across the organisation is an essential bedrock for IT departments when supporting the enterprise and planning new initiatives. Centennial Discovery delivers this foundation through it’s patent pending automated discovery technology which dynamically provides a complete picture of all the hardware and software on the network, regardless of location or platform. Strategic IT Management requires organisations to build on this foundation in order to manage the entire lifecycle of their IT investment including the people, processes and technology. The challenge is to bring together information from many disparate sources (e.g. Service Desk, HR, financial) and combine this with dynamic discovery data to deliver real value to the business.
The EasyVista-Centennial integration
EasyVista from Staff&Line provides the answer to the challenge. This modular solution comes with Centennial Discovery integration as standard. Delivering full asset lifecycle management, ITIL compatible Service Management (Service Desk), CMDB and interactive user portal, all from a single shared data source.By automatically importing this vital asset data (such as hardware configuration details, physical location of PCs and installed software) into EasyVista, Staff&Line is offering Centennial Discovery users an easy path to a fully-featured IT Management solution, enabling them to :
- Track, manage and reduce IT investment costs
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Improve and monitor OLA’s and SLA’s
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View dynamic configuration details within Service Desk to accelerate call resolution
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Empower users with interactive self-help portal, enabling them to manage their own service and change requests
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Align IT budgets with organisational goals - ensure all expenditure delivers value to the business.
More about Centennial products:
Centennial Discovery
Centennial Discovery & EasyVista are fully integrated. Centennial Discovery can automatically track, and locate all network devices, including the physical location and provides dynamic alerting of any changes. Read More
DeviceWall
DeviceWall® from Centennial Software helps protect your data, both on and off the network. Read More
