IT Management Expertise
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SaaS: a revolution in progress for clients … and software publishersHaving risen to prominence in the Internet era of the late 1990s, the concept of an ASP (Application Service Provider) has now almost entirely been replaced by the term ‘SaaS’ (Software as a Service), creating a degree of confusion among clients. However, it would be a mistake to see this as a semantic or marketing dispute of the kind so beloved of the IT industry. An evolution of the traditional ASP model, SaaS actually represents a genuine revolution for clients and a complete paradigm shift for software publishers. Read More |
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EasyVista and ITILAfter years of large scale IT deployments, businesses have entered into a consolidation and optimization phase, aiming at improving quality of service to users and optimizing IT costs. In this context, ITIL (IT Infrastructure Library) has been experiencing exponential growth for a number of years. At the same time, Service Management software solutions have progressivelyadapted ITIL principles, by integrating them with more or less rigour in the way they work. Read More |
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Where IT and "green" ethics meetBecause of its especially environmentally sensitive nature, IT equipment requires precise management from beginning to end of its life cycle in order to ensure that it is recycled or destroyed in an environmentally friendly way. Read More |
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Software Asset Management – License complianceGood software licence management may seem an area from which no profit can be made, whose purpose is simply to keep companies within the law. However, it is also about improving security, user productivity and the quality of service provided to users, and even making savings. Read More |
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IT Management: Reducing Costs and improving users satisfactionIT Management involves a range of aspects: a dynamic inventory of IT assets and how they are used, life cycle management (input, output, changes), financial management, technical support management, handling requests, relations with users, costs monitoring, etc. If you do not have a good management, it is impossible to ascertain, master or reduce IT costs in line with general management requirements. It is also difficult to simultaneously improve the quality of the service that’s users are provided with and thereby improve the productivity of the information system and the organization as a whole. Read More |
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IT Asset ManagementTo reduce costs, improve customer satisfaction or be more adaptable to change… Now a strategy issue, asset management allows a company to make the most of its investment in assets directly linked to its professional goals – in both financial and operational terms. Read More |
